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Customer Service

SPIE Digital Library Frequently Asked Questions

SPIE Customer Service

If you have non-technical problems or questions regarding:


  • New subscriptions: Email address, Member ID number
  • Student member and special consideration country member pricing and subscriptions
  • Existing subscriptions: Renewals, Account status

Please contact SPIE Customer service at:

CustomerService@SPIEDigitalLibrary.org

Tel: + 1 360 676-3290

Customer service representatives are available Monday through Friday from 7:00 am to 5:00 pm Pacific Time (U.S.).

AIP Technical Support

If you have any technical problems or questions regarding:

Please contact AIP customer support at:

help@scitation.org

Tel: +1 800 874 6383 (US and Canada)
+1 516 576 2664 (other locations)

Technical support representatives are available Monday through Friday from 7:45 am to 11:00 PM Eastern Time (US).


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