Paper
26 March 1993 Bottom-line empowerment: lessons from the firing line
J. P. Miller
Author Affiliations +
Abstract
Empowering employees on the firing-line to actively participate in solving business problems can have a significant positive impact on bottom-line performance. Lessons from a number of companies and thousands of people from the firing-line have demonstrated this. Unfortunately, there is no simple, step-by-step method that can be guaranteed to succeed. Getting business results by successfully empowering the firing-line is as much art as science. Yet, as with any art, there are principles that, if rigorously followed, can go a long way to ensuring success. These principles are outlined in this paper as 18 critical success factors to empowerment.
© (1993) COPYRIGHT Society of Photo-Optical Instrumentation Engineers (SPIE). Downloading of the abstract is permitted for personal use only.
J. P. Miller "Bottom-line empowerment: lessons from the firing line", Proc. SPIE 1809, 12th Annual BACUS Symposium on Photomask Technology and Management, (26 March 1993); https://doi.org/10.1117/12.142142
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